Shipping policy
At Smartample, we’re committed to delivering your order quickly, safely, and efficiently.
📦 Order Processing & Handling Time
Handling Time: All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Order Cut-Off Time: Orders placed after 5:00 PM (CST) will begin processing on the next business day.
🚚 Shipping & Transit Time
Standard Shipping: Estimated delivery time is 7–12 business days after your order has been processed.
We currently ship to all 50 U.S. states.
💲 Shipping Costs
We offer free standard shipping on all orders — no minimum purchase required.
📫 Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
❗ Delivery Delays
While we strive to deliver your order on time, please note that unexpected delays (such as weather conditions or carrier disruptions) may occasionally impact transit times. We appreciate your understanding and patience.
⚠ Incorrect Addresses
Please double-check your shipping address before submitting your order.
We cannot be held responsible for lost or undelivered packages resulting from incorrect or incomplete address information provided at checkout.
🛠 Need Help?
If you have questions about your shipment or need assistance, feel free to contact us:
Smartample
Live Chat: Available on our Website
Phone: +1 217-429-9908
Email: info@smartample.shop
Address: 4600 N Clarendon Ave #1306, Chicago, IL 60640, USA